A new feature of techdocpro makes it possible to generate orders automatically by specifically monitoring e-mail inboxes.
For example, when processing order confirmations with ORDER CONFIRMATIONS+, all order confirmations that arrive by e-mail in a specific mailbox can be automatically recorded and further processed.
For all our products, we use the feature primarily for the automatic archiving of e-mails that are sent externally by users (e.g. orders that are sent to suppliers by e-mail). The archiving takes place on the appropriate SAP object, e.g. on an order. In this context, of course, load balancing across multiple e-mail servers is also supported (exchange cluster).