We are here for you
In the event of technical problems, the easiest way to contact our support is to send an email to firstname.lastname@example.org. Your e-mails are automatically recorded in our ticket system and our staff will get back to you as soon as possible.
Of course we can also be reached by phone.
Head office: +49 (611) 97759-0
Support: +49 (611) 97759-15
Our business hours:
You can reach us from Monday to Friday
8.30 a.m. – 12.30 p.m. and 1.30 p.m. – 5.30 p.m.
Our service promise
The satisfaction of our customers is our most important concern!
For this reason, we offer a comprehensive maintenance contract for our software solutions. Customers with a maintenance contract not only benefit from our fast and expert support in the event that an error occurs without a question having to be clarified, but also from the fact that our software is constantly being further developed. Regular updates ensure that new features and further developments of the solutions are continuously delivered to all customers with a maintenance contract.
Of course, there is also the option of using individual additional services. Our support is available on request if, for example, technical support is required for a system change outside of regular office hours.